Legal

Legal documents

Everything that governs how TenTotal works and how we look after your data.

For everyone

Terms of UseThe rules for using the TenTotal website and app.
Privacy PolicyWhat personal information we collect, why, who we share it with, and your rights.
Cookie NoticeThe cookies and browser storage the site uses, and how to control them.

For customers

Customer AgreementThe subscription terms for companies that use TenTotal: service, data, fees and liability.
Data Processing AddendumHow we handle your tenants' and owners' personal information on your behalf.
SubprocessorsThe service providers that help us host and deliver TenTotal.

Every user also signs the in-app agreement (version 2026-11-13) before using TenTotal; its text is on the Terms of Use page. Questions about these documents: privacy@tentotal.ca.